Kendal Privacy Policy

1. Information Kendal Collects

Kendal collects and processes several types of personal information, including:

2. How Kendal Uses Your Information

Kendal uses your personal information for the following purposes:

• Kendal Service (Contract Performance):
  • Processing and managing your vehicle rental bookings and agreements with Kendal. Verifying your identity and confirming you meet Kendal's rental requirements. Coordinating vehicle collection and return processes. Processing payments and managing deposits and charges for Kendal.
• Kendal Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Kendal. Responding to your inquiries and providing Kendal's customer support. Notifying you of changes to Kendal's services or policies.
• Kendal Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have given consent or where Kendal has a legitimate interest. You can opt out at any time.
• Service Development (Legitimate Interest):
  • Analyzing website usage to improve Kendal's user experience and functionality. Conducting research to refine Kendal's vehicle fleet and services.
• Kendal Compliance (Legal Obligation):
  • Complying with Kendal's legal, regulatory, and tax requirements. Preventing fraud and maintaining the security of Kendal's services. Resolving disputes and enforcing Kendal's terms and conditions.

3. Kendal Information

Kendal may share your personal information with:

• Kendal Providers: Third-party companies that help Kendal deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Kendal does not sell your personal information to third parties for marketing purposes.

4. Kendal Safeguards

Kendal implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. That said, no internet transmission or electronic storage is entirely secure.

5. Data Storage

Kendal retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the processing context.

6. Your Rights at Kendal

Under UK data protection law, Kendal can exercise these rights:

• Right of Inspection: Request a copy of the personal information Kendal holds about you.

To exercise these rights, please contact Kendal using the details below.

7. Cookies and Monitoring

Kendal's website uses cookies and similar technologies to improve your browsing, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Kendal Policy Updates

Kendal may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Kendal recommends that you review this policy regularly.

9. Contact Kendal

For questions about this Privacy Policy or Kendal's data practices, please contact us: